Marnice Marshall was nothing but negligent, rude and unprofessional while renting from her. I will say first hand - read her reviews. They’re all negative. If you do business with her - buy a notebook and document everything. (Read review from Jessica Friske also - its spot on) Marnice is unresponsive to basic work order requests and lacks any type of professionalism. Conversations with her are impossible - snide remarks and unreasonable responses. Notices were typically placed silently on the door at random times - but once I mentioned they could just knock instead of sneaking around, Marnice started bringing the notices herself- pounding loudly on the door before leaving. Renting from her was nothing short of a living hell. After receiving a 30 day notice to move right when our lease ended - In writing I wrote into Elite Management asking that we do not have further contact with Marnice specifically until our move out date - due to our very poor history with her. Fed up to say the least. After asking that we have no contact with her - she came by just days later with a notice - Again, pounding on the door loudly while my children napped - I opened the door firmly told Marnice to leave our home. Instead, she walked to her car - sat in the driveway for several minutes, waved, got on her phone and starred at me. For nearly five minutes after being told to leave - she still sat there. Seeing as I had already asked her to leave - I wrote in again. I stated that I have her on video - and to stop contacting us. And guess what?? She just couldn’t stop, sent a text the following day demanding a copy of the video I had because of the “serious allegations” I made. She continued to contact us in the next several weeks - too many times to even count - using her professional position as an excuse to show up, send emails and texts (several of which could’ve been consolidated) - when we had made it absolutely clear we were done communicating with her at that point. She sent messages asking if we were ready to schedule our move out inspection, early? Why she couldn’t give us an any space to move - I will never know. Her constant showing up and contacting us while we were trying to move was malicious, antagonizing and taunting. It was at the point I had already stated that I would look into a restraining/stalking order - which I should have absolutely done. They weren’t allegations, but the truth - She was asked to leave - and did not do so until she felt ready to. She was asked multiple times to please allow us space to move out and deal with our abrupt and short notice after being in the home several years. Throughout the entire rental process we dealt with negligence - condescending and rude remarks - and towards the end - actual harassment. Marnice is callous, and her behavior is appalling. There is a reason for her longstanding list of bad reviews. I have a documented list of her negligence throughout our time renting. How she is still employeed is beyond me. I called Elite and wrote in complaining - The woman I spoke with was kind and professional, took my complaint and said she would give my message to the broker. However, I received zero response from the broker. The Broker, Matt - sees, hears and acknowledges the complaints regarding Marnice. It’s a deliberate choice to allow her to cause this kind of distress to people. I am grateful she cannot just show up to our home anymore with whatever made up reason she has for that day. She was terrible in the worst and strangest ways. I do not recommend renting or doing business with Elite Real Estate. There is zero professionalism and accountability with this “team”. At the very end - after we moved, we had a grocery order delivered to the house by accident as the address hadn’t been changed. The cleaning lady that was there accepted our groceries and kept them! We have proof from the driver. After everything - they take our groceries, too! Stealing instead of just simply saying, hey those people have moved, please contact them. These people are lousy all around!

I had the privilege of working with Jason & Karl as my buyer’s agent team, and this turned out to be one of the most positive home‑buying experiences I’ve ever had. I usually do all my own home searching online, and honestly, I could have gone straight to the listing agent to try for a dual‑agency situation/saving. But this time I chose to work with a buyer’s agent — and looking back, it was absolutely the right call. Having both Jason and Karl on my side felt like having two agents working for me at once, and that made a real difference. When it came time to make the offer and navigate the counters, they gave me insightful, wise strategies that helped me stay competitive without overreaching. They stepped in at every turn, worked effectively on my behalf, and genuinely had my best interest in mind. They handled every issue with calm professionalism, and I always felt like they had my back — almost like having a family member or brother helping me through the process. They were efficient, prompt, and persistent — especially when coordinating with the other team, who were sometimes slow to respond. They supported me through the entire transaction and showed up for both the home inspection and the final walk‑through, talking directly with the inspector and making sure everything was in order before closing. That level of involvement is rare. Their support team — the coordinator and the broker — were just as solid. They handled all the legal, paperwork and numbers with meticulous care, keeping everything organized and accurate so the process stayed smooth from start to finish. What impressed me even more was their support after closing. They made sure I had everything I needed: home insurance contacts, landscaping options, utility setup, refuse service, HOA information, and even energy‑rebate resources. That kind of follow‑through is not common. They deliver. What stood out most about Jason & Karl was their blend of efficiency, steady professionalism, and genuine care. They never made the process feel heavy or complicated, even when challenges came up. Their experience shows in the way they anticipate issues, smooth out details, and keep everything moving without drama. Their support has been a great blessing.