Traci has been a Godsend to our family. We have gone through two home transactions with her. She sold our home in 2019 and got us into our “Back to Alaska for good this time, home” this year. The navigation and attention to detail that Traci provided is unparalleled. Her team at Elite Real Estate (Jessica, Marnice, and Krystal) can’t be beat! They helped to ensure a smooth transition that took the stress out of such a big move. We not only found one of the BEST realtors out there but also a true friend. We HIGHLY RECOMMEND Elite Real Estate Group!

Someone needs to show them how to create an invoice. Remit is completely missing and a proper demand for payment was never provided. A summary of charges is not a proper invoice or demand for payment. But that didn't stop them from making attorney threats. Marnice Marshall even bragged that they send people to collections "all the time" with out ensuring they even received a demand for payment. A simple phone call on their side would have fixed it. I wouldn't use this company if you can help it. 1 star because there wasn't anything lower.

We've used Loretta at Elite Real Estate Group for all of our real estate transactions and couldn't recommend her more! She's patient, knowledgeable, and makes the whole process seamless. She always goes above and beyond and is quick to answer all of our questions. We love buying and selling with Loretta!

We have worked with Traci since 1997. She has been great to work with and very knowledgeable. She's helped us out tremendously with numerous residential and commercial properties. We highly recommend Traci and she's always treated us with respect.

IN RESPONSE TO THE REPLY: YOU ARE MISTAKEN AND HAVE BEEN MISLED, we were never shown propane prior to move in actually and if so please show me what I was supposedly shown?! And MARNICE DID NOT SEND ANYONE OUT ONCE I TOLD HER IT WAS OUT!!!!! BECAUSE IT WASNT OUT UNTIL THE ALTROL TECHNICIANS CAME OUT TO LOOK AT IT AFTER I GAVE MY 30 day notice via TEXT AKA IN WRITING THAT ANYONE EVEN CALLED ME to schedule a time to come look at it on 5/10/2024 which is the date it should have by law been resolved by given it’s an essential and mandatory service. We aren’t available the week after and no I don’t owe anyone an explanation as to why. IM SIMPLY NOT AVAILABLE AFTER THE DATE of 5/20/2024 ON THE EVICTION NOTICE YOU GAVE ME AFTER I SUBMITTED MY 30 day notice on MAY 1st,2024. The propane has been a long ignored issue and ya boys at Altrol who came to do WHAT HE SAID WAS ROUTINE MAINTENANCE WHEN SCHEDULING WITH ME AS WELL AS THE OTHER 23, standalone 3 bedroom 2 bath 2 car garage SINGLE FAMILY HOMES that are all claimed to be “detached units”. RENTERS BEWARE: NO RESPONSIBILITY TAKEN FOR A FAULTY FURNACE WHICH COULD HAVE POTENTIALLY BURNED THE HOUSE DOWN. WE HAVE PAID just over $3800.00 IN PROPANE ALONE since OCTOBER 13,2023 to 4/30/2024. One month it was just over $880.00! when we inquired about a $564 propane bill ( that is to be paid to the landlord on the portal, not Amerigas (who they use) in November because we had only been there a couple weeks Marnice ignored the text. So we just toughed it out because we thought it was because it was just cold and we literally had no where else to go and our lease was only 6 months !!! NOPE it’s because the LEAKY WINDOWS THAT DONT EVEN LOCK AND THE BUILDING AS A WHOLE WHISTLES ANYTIME THE WIND BLOWS!! The hot water which is run through the on demand water heater that also is used by the radiant floor heating system, is shotty at best and the well water is not any good. But well water isn’t good so whatever. We have been without heat or hot water for 3 days as that’s when ALTROL CAME OUT AND UNPLUGGED THE FURNACE AND SAID LEGALLY THEY CANT LEAVE IT PLUGGED IN AND THE ENTIRE SYSTEM HAS TO BE REPLACED ON WARRANTY. So Im withholding rent until the problem is fixed, yet she gave me an eviction notice after the 10 days that states we have to be out by 5/20/24. Which is the same date we are permitted to leave due to the problem not being fixed. I mean you can even feel a cool breeze when you open a drawer in the kitchen that is on the outside wall (support wall not an interior wall). They also stated that the fluctuator went out and had apparently caused the gasket to be melted. It being the 15th of may, we are throwing in the towel and calling it quits. Not ounce of responsibility has been take by Marnice and it’s really disheartening knowing how many military folks who aren’t from Alaska let alone NORTH POLE rent their units. Marnice also stated when asked if she noticed if the bill was high and she said “well yeah I noticed it was higher than most everyone else’s but you didn’t say anything so I wasn’t going to bring it up”. Also refuses to do a walk through on the day she is telling us we have to be out by to do a walk through and is acting like it was my responsibility to schedule that. Which is the last thing on my mind as I’m trying to figure out where my family is going to live that has the bare necessities because I just know they aren’t going to give my deposit back. Even though they’ve gone over the allotted 10 days given to fix the furnace. She didn’t even have anyone come out until 5/13! Very disheartening to say Least. So if Marnice does her job effectively like claimed by the reply to the other 1 star review then I guess it’s not a total shocker.

've had the pleasure of working with Elite Real Estate many times over the years as a mortgage lender, and every experience has been exceptional. The agents are professional, knowledgeable, and always go above and beyond to ensure smooth transactions. From meeting with their team in the office to closing deals with happy buyers, the process is seamless and efficient. I highly recommend Elite Real Estate for anyone looking to buy or sell a home!

RENTERS BEWARE!!! If you are a renter you will not be treated respectfully. Marnice Marshall is incredibly unprofessional and would lie rather than take accountability for honest mistakes. Blows things up worse than they need to be. Marnice Marshall is property manager and controls all aspects of rental properties. You WILL have to deal with her if you rent so save yourself the trouble and rent through better avenues. Noone else at the business is willing to help and all roads of contact lead back to just being ignored by Marnice, Krystal, or Traci. Very disappointed overall. Traci didn't realize my review was posted before our meeting and decided to bring it up: It went terribly. My fiance and I were reduced to raising our hands to speak lest we be hung up on by Traci as well. The contract was clearly written for an apartment complex instead of the property we are currently renting; so alot of the rules in the contract are entirely vague and require much deliberation. Rest assured Traci we will submit our questions when we find the time. We don't want to incur your wrath any further as we fear retaliation in the form of an eviction notice. This is the type of people you will deal with if you rent with Elite realty folks. Rather than contact me over email Traci chooses to drag things out publicly online. Very unprofessional just like her subordinate Marnice. If you want to be treated like a child in the home you pay for then Elite Realty is the business for you.

Looked on their website. It was easy to use and informative.

The Johnson’s were the best at selling my home and looking towards the next chapter. They helped me through the whole process and I felt positive about it.